All Collections
FAQs
FAQs
What happens when my account is downgraded?
What happens when my account is downgraded?

Find out what happens to an account that is downgraded to free.

Updated over a week ago

Below is what happens when your account is downgraded from a paid plan to free.

Personal plan

  • If you have more than one profile, all but one will be disabled and unavailable until you upgrade again.

  • If you had a subdomain or custom domain, it will no longer work. You'll have to use the link with your username (i.e. https://campsite.bio/myusername).

  • If you had a background image or pattern, it will go back to a flat color.

  • Your uploaded images are no longer available and aren't on your links anymore. If you decide to upgrade again you can get your uploaded images back.

  • Any opt-in form, group, feed or form link has been archived.

  • If you have any carousels links, all but one will be archived if any have a single banner.

  • Any other Pro features will be disabled.

Organization plan

All profiles in an organization will no longer be available after an organization is dowgraded to the free plan.

Did this answer your question?